eVisa Platform Integration
Unified, secure online visa applications with automated validation, SLAs, and status transparency.
Overview
Multiple embassies and agencies required a single, secure intake that adapts to changing rules. I implemented a centralized workflow with rule-based validations, document handling, and proactive notifications across the submission lifecycle.
Problems We Solved
Fragmented forms and duplicate data entry across destinations
Frequent rejections from missing docs and invalid formats
No reliable status updates; support load spiked
Manual SLAs with poor auditability and dispute risk
Approach
- Schema-driven intake
- Destination-specific forms generated from versioned JSON schemas; conditional logic per rule set.
- Validation + documents
- Client and server validation; virus scan; image/PDF normalization; checksum dedupe.
- Status and SLAs
- State machine with timers for review/approval/issue; notifications by email/SMS/webhooks.
- Audit & compliance
- Immutable event log; redaction policies; export for regulators and partners.
Reference Architecture
- Next.js frontends (public portal + back office)
- Node/TypeScript services with workflow engine
- Object storage for documents; signed URLs; AV scanning
- Queue workers for long-running tasks (OCR, checks, batch exports)
Outcomes
- 38–52% faster end-to-end processing time
- 31% fewer rejections due to document or field errors
- 45% drop in “status” support tickets after self-serve tracking
Key Metrics
| Metric | Before | After | Delta |
|---|---|---|---|
| Time to decision | 6.1d | 3.4d | −44% |
| Rejection rate | 19% | 13% | −31% |
| Status-related tickets | — | — | −45% |
Delivery Timeline
- Discovery: 1 week
- MVP with 3 destinations: 3–4 weeks
- Hardening + additional destinations: 3–6 weeks
Stack
- Next.js, Node/TypeScript
- Postgres, Redis, S3-compatible storage
- Queues + webhooks, OpenTelemetry, structured logs
Want to modernize your application intake and cut processing time? Let’s align on your first 2–3 destinations and ship an MVP.
